Privacy Policy

Effective date:

This policy describes information associated with use of the CITIPRO Security website. It does not describe every data practice that may apply to a separately arranged security assignment. Contact us if you need information about a particular service or inquiry.

If you submit a website inquiry or contact us by email or telephone, you may provide your name, email address, phone number, company or organization, property or event location, requested service, desired start date, and message details. Please provide only information relevant to your inquiry. Avoid sending access codes, payment details, sensitive personal records, or confidential security plans through general website or email channels.

The website provides contact and quote fields and tools for describing property security needs. You can submit an inquiry electronically using the homepage or Contact form. You can also email info@citiprosecurity.com or call (857) 365-3055.

Some planning tools temporarily store selections and additional details in your browser’s session storage so they can be carried to the Contact page. The site attempts to remove these stored handoff details after reading them on that page. Browser settings can affect storage and removal. Other property selections are included in the Contact page URL; those URL details can appear in browser history, copied links, and server requests. Avoid placing sensitive information in these tools or sharing links containing private details.

Information we receive through an inquiry may be used to respond, discuss your property or event, clarify coverage needs, and arrange requested follow-up. A request for information does not by itself create a security-service agreement. Any information handling specific to an agreed service should be discussed as part of that separate arrangement.

Netlify provides website hosting and form-processing infrastructure. Netlify may receive and store information submitted through the inquiry forms as part of operating the site. Form-submission notifications may be delivered to authorized CITIPRO personnel. Requests to load pages and assets involve technical information such as an IP address, requested URL, and browser request headers. Hosting systems may process technical records to deliver, maintain, and protect the website.

The site loads fonts from Google Fonts and includes an embedded Google Map on the homepage. When those resources load, your browser connects to Google, which can receive technical request information. Embedded services may use cookies or similar technologies under their own policies and your browser settings. See Google’s Privacy Policy and Netlify’s Privacy Statement for information about their practices. The website’s own scripts do not include analytics or advertising trackers; this statement does not describe all processing performed by third-party services.

Form submissions may be held in Netlify’s form records, and notifications may also create email records. Email communications also pass through the email services used by you and CITIPRO. Information handling outside the website, including who can access inquiry records and how long they are kept, depends on the communication channel and the circumstances of the inquiry or any resulting service. Contact us for information about a specific record. This policy does not promise a fixed deletion period or that information can never be disclosed when required by law.

No website, browser storage, or email system can guarantee absolute security. You can choose not to enter information, clear website data through your browser, or contact us by telephone. Blocking third-party resources or browser storage may affect maps, fonts, or the planning tools.

You may contact us to ask about information you have provided, request a correction or deletion, or ask us to stop inquiry-related follow-up. We may need enough information to identify the relevant record and confirm the request. What can be provided or removed depends on the record and applicable requirements.

Links to other websites, including Google Maps, take you to services with their own privacy practices. Review those services’ policies before providing information. CITIPRO does not control their websites.

This website is intended for people seeking information about security services, rather than for children. Children should not provide personal information through the site. If you believe a child has provided personal information to CITIPRO, please contact us so the concern can be reviewed.

Changes to this policy will be posted here with an updated effective date. For privacy questions or requests, email info@citiprosecurity.com or call (857) 365-3055.